The importance of successful communication in the workplace

Recently, a friend came to me in distress about a critical hand-written memo that he and his colleagues had received from their superior, the manager of a national retail chain store. The chain, formerly a Wall Street darling, had fallen from favor with the failure of the company to renew an annual contract with one of their larger customers. As a result, the stock price had dropped by a third, cash flow had decreased, layoffs were anticipated, and morale was in the dumps.

The importance of successful communication in the workplace

Importance of Communication in an Organization Importance of Communication in an Organization Effective Communication is significant for managers in the organizations so as to perform the basic functions of management, i. Communication helps managers to perform their jobs and responsibilities.

Communication serves as a foundation for planning. All the essential information must be communicated to the managers who in-turn must communicate the plans so as to implement them.

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Organizing also requires effective communication with others about their job task. Similarly leaders as managers must communicate effectively with their subordinates so as to achieve the team goals.


Controlling is not possible without written and oral communication. Managers devote a great part of their time in communication. They generally devote approximately 6 hours per day in communicating. They spend great time on face to face or telephonic communication with their superiors, subordinates, colleagues, customers or suppliers.

Managers also use Written Communication in form of letters, reports or memos wherever oral communication is not feasible. In other words, communication acts as organizational blood. The importance of communication in an organization can be summarized as follows: Communication promotes motivation by informing and clarifying the employees about the task to be done, the manner they are performing the task, and how to improve their performance if it is not up to the mark.

Communication is a source of information to the organizational members for decision-making process as it helps identifying and assessing alternative course of actions. Communication also helps in socializing. In todays life the only presence of another individual fosters communication.

It is also said that one cannot survive without communication.

The importance of successful communication in the workplace

As discussed earlier, communication also assists in controlling process. There are various levels of hierarchy and certain principles and guidelines that employees must follow in an organization.

They must comply with organizational policies, perform their job role efficiently and communicate any work problem and grievance to their superiors. Thus, communication helps in controlling function of management. An effective and efficient communication system requires managerial proficiency in delivering and receiving messages.

A manager must discover various barriers to communicationanalyze the reasons for their occurrence and take preventive steps to avoid those barriers.Effective Communication Improving Communication Skills in Your Work and Personal Relationships.

Effective communication sounds like it should be instinctive. But all too often, when we try to communicate with others something goes astray. We say one thing, the other person hears something else, and misunderstandings, frustration, and . Workplace communication articles on employee constructive feedback, effective organizational communication practices, group presentations.

In February, we asked our readers what they believe is the biggest cause of workplace communication breakdown. With more than people weighing in, % picked “Poor Leadership” as the top communication killer, followed by “Unclear goals/strategies” at % in second, while.

The ability to communicate within an organization depends heavily upon people's interpersonal skills. These are the tools people use to interact and communicate with individuals in an. Tags: Clear Communication, Communication, CRM Learning, employee morale, Good workplace communication, Positive Communication This entry was posted on Sunday, August 25th, at am and is filed under can follow any responses to this entry through the RSS feed.

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The importance of successful communication in the workplace

Why is effective communication in the workplace important.

5 Strategies to Improve Communication in the Workplace | Sandler Training